Privacy Policy

  1. Introduction

    This Privacy Policy outlines the principles of processing and protecting the personal data of Users who use the product personalization service (hereinafter referred to as "Service"). Committed to protecting Users' privacy, we ensure data security in accordance with applicable legal regulations.

  2. Data Controller

    The data controller is Invidia Łukasz Macoń, based in Gdynia, Joachima Joachimczyka 1, 81-577, NIP: 9581677452, e-mail: luk.macon@gmail.com.

  3. Scope of Collected Data

    1. Registration Data

      During account registration in the Service, we collect data such as: first name, last name, email address, phone number, company name (if applicable), and other data necessary for providing services.

    2. Technical Data

      While using the Service, we automatically collect technical data, such as: IP address, browser type, operating system, device information, location data, and cookies. Additionally, to analyze traffic and optimize the Service, we use Google Analytics, which may automatically collect and analyze some of this data. Google Analytics collects anonymous information about the use of the Service, such as visit counts, visit duration, traffic sources, visited pages, and user interactions. These data are processed by Google on servers outside the European Union, following Google's privacy protection principles and in compliance with mechanisms such as EU Standard Contractual Clauses (SCC), which provide an adequate level of data protection. Data collected by Google Analytics may be used solely for statistical and analytical purposes to better understand how the Service is used and adjust its performance to user needs. You may opt out of sharing data with Google Analytics at any time, for example, by installing a plugin that blocks Google Analytics.

    3. User Content

      We collect and process content uploaded by the User to the Service, such as graphics, texts, designs, and other materials.

  4. Purpose of Data Processing

    Users' personal data is processed for the following purposes:

    • Service Provision: Account registration, login, use of Service features, payments, and invoicing.
    • Communication: Responding to inquiries, informing about Service changes, sending notifications.
    • Marketing: Sending promotional offers, newsletters, if the User has consented to it.
    • Analysis and Improvement: Monitoring and analyzing Service usage to optimize and develop it.

  5. Legal Basis for Data Processing

    Personal data is processed based on:

    • User Consent: For processing data for marketing purposes or receiving newsletters.
    • Contract Fulfillment: Providing services related to the Service.
    • Legal Obligations: Compliance with legal regulations.
    • Legitimate Interest: Service improvement, ensuring security, direct marketing.

  6. Data Retention

    Personal data will be retained for the period necessary to fulfill the processing purposes and for the time required by law or until the User withdraws consent or deliberately deletes their account via the user panel.

  7. User Rights

    The User has the right to:

    • Data Access: Receive information about processed personal data.
    • Data Correction: Request correction of data if it is incorrect or incomplete.
    • Data Deletion: Request deletion of data ("right to be forgotten").
    • Processing Restriction: Receive their data in a format that enables it to be transferred to another controller.
    • Objection: Object to data processing based on legitimate interest.
    • Withdrawal of Consent: Withdraw consent for data processing at any time, which does not affect the legality of processing conducted before withdrawal.

  8. User Data Deletion Instructions

    To delete your data from the application, the user must follow these steps:

    1. Log in to your account in the application.

    2. Go to the Your Account section available at: https://alterproduct.com/app/your-account.

    3. Click the Delete Account button.

    4. Confirm your decision by entering your password (if required) and typing the appropriate text into the text field.

    5. Press the Delete Account button to permanently delete your data from the application.

  9. Data Sharing

    Users' personal data may be shared with:

    • Processing Entities: Technology partners, hosting companies, IT service providers – solely to the extent necessary to fulfill processing purposes.
    • State Authorities: When required to fulfill a legal obligation.

  10. Data Security

    We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or destruction.

  11. Cookies

    The Service uses cookies to:

    • Facilitate Service Usage: Remembering the User’s session.
    • Content Personalization: Adapting content to the User’s preferences.
    • Analysis: Monitoring traffic and User behavior on the site.

  12. Cookie Management

    The User can manage cookies via their browser settings, but limiting their use may affect the Service's functionality.

  13. Changes to the Privacy Policy

    We reserve the right to make changes to this Privacy Policy. Any changes will be communicated to Users by publishing an updated version on the Service’s website.

  14. Contact

    For questions or concerns regarding personal data processing, please contact us at: contact@alterproduct.com